Privacy Policy

Sunny Coast Gardens (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect the personal information you provide to us.

2. What Information We Collect

Personal Details: We may collect personal information such as your name, phone number, email address, and any other details you provide when making an enquiry.
Website Usage Data: We may collect non-personally identifiable information through cookies or similar technologies (e.g., browser type, pages visited) to help improve your experience on our website.

3. How We Collect Your Information

Directly From You: When you fill out an enquiry form or otherwise submit information through our website.
Automatically: Through cookies or similar tools when you interact with our website. You can disable cookies in your browser settings, but this may affect your experience of our website.

4. Why We Collect Your Information

We collect and use your personal information for the following purposes:

To Facilitate Enquiries: We pass on your details to third-party vendors (“Vendors”) who can provide services based on your enquiry.
To Communicate With You: We may use your contact details to send responses to your enquiries or important notices about our website.
To Improve Our Website: Usage data helps us enhance our website’s functionality and user experience.

5. How We Disclose Your Information

Sharing with Vendors: We will share your contact details and enquiry information with third-party Vendors who may then contact you directly.
Legal Requirements: We may disclose your personal information if required to do so by law, or if disclosure is necessary to protect our rights, property, or safety.

6. Data Security

We take reasonable steps to protect the personal information you provide, including physical, electronic, and managerial procedures to safeguard and secure the information. However, no data transmission over the internet or data storage system can be guaranteed 100% secure.

7. Accessing and Correcting Your Information

You have the right to request access to or correction of your personal information. If you wish to do so, please contact us using the details in Section 10 below. We will respond to your request within a reasonable timeframe.

8. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once it is no longer needed, we take reasonable steps to securely destroy or de-identify your personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website indicates your acceptance of any modifications to this policy.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:

Email: hello@sunnycoastgardens.com.au

We will promptly investigate your enquiry or complaint and respond to you in accordance with the Australian Privacy Principles.